# Sign in and your account

> Create a Muvomi account, sign in, reset your password, and find your plan, credits and credit history on the account page.

**Where:** muvomi.com › Sign in · Account: your avatar › Account

## Create an account

1.  Go to [muvomi.com](https://muvomi.com) and choose **Sign in**, then **New to Muvomi? Create an account**. The pricing page’s **Get started free** takes you to the same place.

2.  Enter your **Email address** and a **Password** of at least 6 characters, then press **Create account**.

3.  If you’re asked to, open the email from Muvomi and confirm your address, then sign in.

Every new account starts on the Free plan with its monthly credits. You sign in with email and password.

## Sign in

Go to [muvomi.com/login](https://muvomi.com/login), enter your email and password, and press **Sign in**. You’re taken back to the page you were trying to open, usually the studio.

## Reset your password

1.  On the sign-in page, choose **Forgot password?**

2.  Enter your email and press **Send reset link**.

3.  Open the link in the email. It opens your account page with **Choose a new password**.

4.  Enter a **New password** and press **Save password**.

To change your password while signed in, use the same **Forgot password?** link.

## The account page

Open the account page from your avatar in the studio’s top bar, or go to [muvomi.com/account](https://muvomi.com/account). It has:

| Section | What it shows |
| --- | --- |
| **Current plan** | Your plan, the credits it gives each month, and whether your exports, pictures and videos carry the watermark. Free accounts get **Explore plans**; paid accounts get **Manage billing**. A scheduled change shows as *Moves to \[plan\] on \[date\]*. |
| **Credits this period** | Credits left, how many you’ve used since the period began, and the date they reset. |
| **Credit history** | Your 30 most recent entries: monthly credits, each charge, and anything given back. |
| **AI apps** | The AI assistants you’ve connected to Muvomi, with **Disconnect**. See [Connect AI assistants](https://docs.muvomi.com/account/connect-ai-assistants/). |

At the bottom are **Back to studio** and **Sign out**.

## Reading your credit history

Each line shows when (in UTC), what, and the credits added (+) or used (−). For example:

| Entry | Meaning |
| --- | --- |
| *Monthly credits (Free plan)* | Your monthly allowance arrived. |
| *Upgrade to Studio: credits topped up* | You moved to a bigger plan and the month was topped up. |
| *Motion template film: …* | A charge, with the tool and what it was for. |
| *AI edit (follow-up): …* | A follow-up message in an AI chat. |
| *Given back · AI edit: …* | A refund for work that failed, was cancelled, or changed nothing. |

## Your credits in the studio

The studio shows your balance in two places: the lightning number in the top bar, and the line at the bottom of the sidebar, for example *1,240 credits · resets Nov 1*.

## Sign out

Press **Sign out** at the bottom of the account page. Signing out also clears prompts you hadn’t sent yet.

> **Note:** Projects, assets, brand kits and designs can be archived but not deleted from the studio, and there’s no button to change your email address or delete your account.

## Troubleshooting

| You see | What to do |
| --- | --- |
| *That confirmation link could not be verified.* | The link has expired or was already used. Sign in, or request a new password reset link. |
| *Muvomi is being set up. Please try again shortly.* | The service is starting up. Wait a minute and try again. |
| *Your credits could not be read just now.* | Your films and media are safe. Press **Try again** in a minute. |
| Your plan hasn’t changed after paying | Payment confirmation can take a moment. Refresh the account page. |